Suzanne Hillman

At Work

Hi, I'm Suzanne!

 

I am a user experience researcher with an MS in HFID from Bentley as of December 2024 with a background in Linux quality assurance, a master's degree in social psychology, and a bachelor's degree in computer science.

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My career has consistently focused on humans and technology, whether it's about preventing bugs from affecting customers, my work in psychology with facial expressions, or my work with human-robot interaction. I am driven to learn what people need, how best to support them, and what current tools and processes are available. I also enjoy working with others to share what I know and gain their perspectives and experiences.

 

I am passionate about using UX and user research to make it easier to use the tools that one has no choice about using, such as enterprise software.

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At Play

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I enjoy taking care of our garden, indoor and outdoor fish, and our two cats.  I also play computer games including World of Warcraft.

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During the summer, I am often outdoors exploring nearby wooded areas. Sometimes this is in a kayak, and sometimes on foot.

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When I have the time and money, I love to travel. In part, this is to see friends and family, and in part to explore places different from my home surroundings.

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I've learned to scuba dive in Honduras, swam with dolphins in Florida, and spent a couple of months wandering around the south western US. I've also been to Australia a couple of times and was in Spain as a young teenager as part of an immersion program.